{"chat_key":"dialog:chat1082175","saved_at":"2026-09-13T14:21:53+00:00","chat":{"context":{"dialog_id":"chat1082175","chat_id":"1082175","chat_title":"Любовь - Квадроцикл Bison Hammer 250 PRO - Авито - Центр Мототехники - Самара - ID 704","open_line_id":"208","deal_id":"390843","bot_id":"223029","deal_contact_context_loaded":true,"deal_advertisement_context_loaded":false},"contact":{"phone":"+7 (950) 161-71-16","city":"","full_name":"","interest_group":"запчасти","branch":""},"contact_received_at":{"phone":"2026-09-13T14:21:24+00:00","interest_group":"2026-09-13T14:21:48+00:00"},"messages":[{"role":"user","content":"Да, мой номер +79501617116","created_at":"2026-09-13T14:21:24+00:00"},{"role":"assistant","content":"Номер телефона получил, спасибо. Если у вас есть вопросы по технике или условиям, готов помочь.","created_at":"2026-09-13T14:21:25+00:00"},{"role":"user","content":"Мне нужна задняя ось","created_at":"2026-09-13T14:21:49+00:00"},{"role":"assistant","content":"Запчастями не занимаемся. Если нужна мототехника, подскажите, из какого вы города?","created_at":"2026-09-13T14:21:49+00:00"}],"updated_at":"2026-09-13T14:21:49+00:00","followup_started_at":"2026-09-13T14:21:52+00:00","followups":{"sent":[]},"phone_workflow":{"phone":"+7 (950) 161-71-16","started_at":"2026-09-13T14:21:29+00:00","result":{"ok":true,"template_id":1905,"deal_id":"390843","phone":"+7 (950) 161-71-16","response":{"result":"6aa6b168402387.86168055","time":{"start":1789309288,"finish":1789309288.840803,"duration":0.8408029079437256,"processing":0,"date_start":"2026-09-13T17:21:28+03:00","date_finish":"2026-09-13T17:21:28+03:00","operating_reset_at":1789309500,"operating":2.4878127574920654}}}},"crm_sync_retry":{"attempts":1,"last_attempt_at":"2026-09-13T14:21:52+00:00","next_attempt_at":"2026-09-13T14:36:52+00:00","error":"Bitrix REST error in crm.item.update: CRM_ITEM_HAS_RUNNING_WORKFLOWS - У элемента есть запущенные бизнес-процессы"},"assistant_has_replied":true,"last_assistant_message":"Запчастями не занимаемся. Если нужна мототехника, подскажите, из какого вы города?"}}