{"chat_key":"dialog:chat1091681","saved_at":"2026-09-17T07:46:18+00:00","chat":{"context":{"dialog_id":"chat1091681","chat_id":"1091681","chat_title":"Фиолетовый Носорог - Онлайн-чат от Envybox на сайте darexmoto.ru","open_line_id":"130","deal_id":"397249","bot_id":"223029","deal_contact_context_loaded":true,"deal_advertisement_context_loaded":false},"contact":{"phone":"","interest_group":"запчасти","city":"","full_name":"","branch":""},"contact_received_at":{"interest_group":"2026-09-17T07:46:00+00:00"},"messages":[{"role":"user","content":"Есть в наличии мотоботы размеров 46 и больше?","created_at":"2026-09-17T07:46:00+00:00"},{"role":"assistant","content":"Подробные технические характеристики и видеообзор данной модели вам отправит наш менеджер.","created_at":"2026-09-17T07:46:01+00:00"},{"role":"user","content":"Здравствуйте","created_at":"2026-09-17T07:46:11+00:00"},{"role":"assistant","content":"Подскажите, из какого вы города?","created_at":"2026-09-17T07:46:12+00:00"}],"updated_at":"2026-09-17T07:46:12+00:00","followup_started_at":"2026-09-17T07:46:17+00:00","followups":{"sent":[]},"crm_sync_retry":{"attempts":2,"last_attempt_at":"2026-09-17T07:46:16+00:00","next_attempt_at":"2026-09-17T08:16:16+00:00","error":"Bitrix REST error in crm.item.update: CRM_ITEM_HAS_RUNNING_WORKFLOWS - У элемента есть запущенные бизнес-процессы"},"assistant_has_replied":true,"last_assistant_message":"Подскажите, из какого вы города?"}}