{"chats":{"dialog:chat1122363":{"context":{"dialog_id":"chat1122363","chat_id":"1122363","chat_title":"дмитрий - Скутер Танк 150-180 кубов (доки до 50 сс) - Авито MotoGuru - связка частник 1 - id 435","open_line_id":"249","deal_id":"","bot_id":"223029","deal_advertisement_context":"","deal_advertisement_context_loaded":false,"avito_ad_id":"","avito_ad_status":"not_loaded"},"messages":[{"role":"user","content":"Да, мой номер +79270522266","created_at":"2026-09-30T10:11:54+00:00"},{"role":"assistant","content":"Спасибо, номер получил. Менеджер свяжется с вами в ближайшее время в рабочие часы. Информация и условия в объявлении актуальны.","created_at":"2026-09-30T10:11:54+00:00"},{"role":"user","content":"Договорились","created_at":"2026-09-30T10:12:10+00:00"},{"role":"assistant","content":"Подскажите, из какого вы города, чтобы я мог соединить вас с нужным филиалом.","created_at":"2026-09-30T10:12:10+00:00"},{"role":"user","content":"Энгельс","created_at":"2026-09-30T10:12:38+00:00"},{"role":"assistant","content":"В г. Саратов у нас работает официальный салон! Подскажите, вам нужна дистанционная консультация или сразу планируете оформить доставку?","created_at":"2026-09-30T10:12:38+00:00"},{"role":"user","content":"Звоните","created_at":"2026-09-30T10:14:28+00:00"},{"role":"assistant","content":"Понимаю вас! Мы можем проконсультировать вас без звонков — менеджер направит видеообзор и детали в удобный мeсcенджep или чат. Подскажите, куда вам удобнее получить информацию: в WhatsApp, Telegram или Max?","created_at":"2026-09-30T10:14:28+00:00"},{"role":"user","content":"Д","created_at":"2026-09-30T10:14:42+00:00"},{"role":"assistant","content":"Пожалуйста, уточните, в какой мeсcенджep вам удобнее получить информацию: WhatsApp, Telegram или Max?","created_at":"2026-09-30T10:14:42+00:00"},{"role":"user","content":"Да","created_at":"2026-09-30T10:14:59+00:00"},{"role":"assistant","content":"Хорошо, отправлю информацию в WhatsApp. Если будут вопросы, обращайтесь.","created_at":"2026-09-30T10:14:59+00:00"}],"contact":{"phone":"+7 (927) 052-22-66","interest_group":"техника","city":"Энгельс","full_name":"","branch":"Саратов"},"contact_received_at":{"phone":"2026-09-30T10:11:53+00:00","interest_group":"2026-09-30T10:11:53+00:00","city":"2026-09-30T10:12:38+00:00","branch":"2026-09-30T10:12:38+00:00"},"updated_at":"2026-09-30T10:14:59+00:00","assistant_has_replied":true,"last_assistant_message":"Хорошо, отправлю информацию в WhatsApp. Если будут вопросы, обращайтесь.","phone_workflow":{"phone":"+7 (927) 052-22-66","started_at":"2026-09-30T10:11:57+00:00","result":{"ok":true,"template_id":1905,"deal_id":"415757","phone":"+7 (927) 052-22-66","response":{"result":"6abce06c33a311.10258908","time":{"start":1790763116,"finish":1790763117.265866,"duration":1.2658660411834717,"processing":1,"date_start":"2026-09-30T13:11:56+03:00","date_finish":"2026-09-30T13:11:57+03:00","operating_reset_at":1790763202,"operating":2.3631751537323}}}},"qualification_distribution_workflow":{"status":"started","deal_id":"415757","started_at":"2026-09-30T10:12:47+00:00","attempts":1,"result":{"ok":true,"template_id":1907,"deal_id":"415757","branch":{"id":"32204","value":"Саратов","sort":30,"def":"N","xml_id":"c7edb961081747148d5a457c479ecc2d"},"response":{"result":"6abce09f8f32a6.16187562","time":{"start":1790763167,"finish":1790763167.789921,"duration":0.7899210453033447,"processing":0,"date_start":"2026-09-30T13:12:47+03:00","date_finish":"2026-09-30T13:12:47+03:00","operating_reset_at":1790763202,"operating":3.8685030937194824}}}},"crm_sync_retry":{"attempts":3,"last_attempt_at":"2026-09-30T10:15:00+00:00","next_attempt_at":"2026-09-30T11:00:00+00:00","error":"Bitrix REST error in crm.deal.get:  - Not found"},"followups_stopped_at":"2026-10-01T13:05:27+00:00","followups_stopped_reason":"deal_not_found"}}}