{"chats":{"dialog:chat1089763":{"context":{"dialog_id":"chat1089763","chat_id":"1089763","chat_title":"io - Мотоцикл питбайк YCF Bigy 125MX - Авито - Центр Мототехники - Самара - ID 704","open_line_id":"208","deal_id":"395933","bot_id":"223029","deal_contact_context_loaded":true,"deal_advertisement_context_loaded":false},"messages":[{"role":"user","content":"Да, мой номер +79910008234","created_at":"2026-09-16T11:10:40+00:00"},{"role":"assistant","content":"Ваш номер телефона уже у меня есть. Подскажите, из какого вы города?","created_at":"2026-09-16T11:10:41+00:00"},{"role":"user","content":"здравствуйте, за сколько бы продали крышечку настройки сцепления черную?","created_at":"2026-09-16T11:10:57+00:00"},{"role":"assistant","content":"Запчастями не занимаемся. Подбором моделей и отправкой подробных фото/видео из салона занимается менеджер. Напишите, куда удобнее отправить подборку (WhatsApp / Telegram / Max)?","created_at":"2026-09-16T11:10:58+00:00"},{"role":"user","content":"не надо спасибо","created_at":"2026-09-16T11:11:18+00:00"},{"role":"assistant","content":"Если возникнут вопросы или понадобится помощь, обращайтесь.","created_at":"2026-09-16T11:11:19+00:00"}],"contact":{"phone":"+7 (991) 000-82-34","city":"","full_name":"","interest_group":"запчасти","branch":""},"contact_received_at":{"phone":"2026-09-16T11:10:39+00:00","interest_group":"2026-09-16T11:10:56+00:00"},"updated_at":"2026-09-16T11:11:19+00:00","assistant_has_replied":true,"last_assistant_message":"Если возникнут вопросы или понадобится помощь, обращайтесь.","phone_workflow":{"phone":"+7 (991) 000-82-34","started_at":"2026-09-16T11:10:45+00:00","result":{"ok":true,"template_id":1905,"deal_id":"395933","phone":"+7 (991) 000-82-34","response":{"result":"6aaa793426f261.30823770","time":{"start":1789557044,"finish":1789557045.410257,"duration":1.41025710105896,"processing":1,"date_start":"2026-09-16T14:10:44+03:00","date_finish":"2026-09-16T14:10:45+03:00","operating_reset_at":1789557644,"operating":1.3047800064086914}}}},"crm_sync_retry":{"attempts":2,"last_attempt_at":"2026-09-16T11:11:22+00:00","next_attempt_at":"2026-09-16T11:41:22+00:00","error":"Bitrix REST error in crm.item.update: CRM_ITEM_HAS_RUNNING_WORKFLOWS - У элемента есть запущенные бизнес-процессы"},"followup_started_at":"2026-09-16T11:11:23+00:00","followups":{"sent":[]},"followups_stopped_at":"2026-10-01T11:55:44+00:00","followups_stopped_reason":"deal_stage_changed"}}}