{"chats":{"dialog:chat1072105":{"context":{"dialog_id":"chat1072105","chat_id":"1072105","chat_title":"Роман - Regulmoto Cyclone NB300, 2026 - Авито - Центр Мототехники - Самара - ID 704","open_line_id":"208","deal_id":"385217","bot_id":"223029","deal_contact_context_loaded":true,"deal_advertisement_context_loaded":false},"messages":[{"role":"user","content":"Да, мой номер +79197050243","created_at":"2026-09-09T16:44:53+00:00"},{"role":"assistant","content":"Подскажите, из какого вы города?","created_at":"2026-09-09T16:44:53+00:00"},{"role":"user","content":"Здравствуйте, запчасти на данную модель можно заказать?","created_at":"2026-09-09T16:45:23+00:00"},{"role":"assistant","content":"Запчастями не занимаемся. Подбором моделей и отправкой подробных фото/видео из салона занимается менеджер. Напишите, куда удобнее отправить подборку (WhatsApp / Telegram / Max)?","created_at":"2026-09-09T16:45:23+00:00"}],"contact":{"phone":"+7 (919) 705-02-43","interest_group":"запчасти","city":"","full_name":"","branch":""},"contact_received_at":{"phone":"2026-09-09T16:44:53+00:00","interest_group":"2026-09-09T16:45:22+00:00"},"updated_at":"2026-09-09T16:45:23+00:00","assistant_has_replied":true,"last_assistant_message":"Запчастями не занимаемся. Подбором моделей и отправкой подробных фото/видео из салона занимается менеджер. Напишите, куда удобнее отправить подборку (WhatsApp / Telegram / Max)?","phone_workflow":{"phone":"+7 (919) 705-02-43","started_at":"2026-09-09T16:44:56+00:00","result":{"ok":true,"template_id":1905,"deal_id":"385217","phone":"+7 (919) 705-02-43","response":{"result":"6aa18d07ea3896.76589884","time":{"start":1788972295,"finish":1788972296.542529,"duration":1.5425291061401367,"processing":1,"date_start":"2026-09-09T19:44:55+03:00","date_finish":"2026-09-09T19:44:56+03:00","operating_reset_at":1788972895,"operating":0.6195809841156006}}}},"crm_sync_retry":{"attempts":1,"last_attempt_at":"2026-09-09T16:45:26+00:00","next_attempt_at":"2026-09-09T17:00:26+00:00","error":"Bitrix REST error in crm.item.update: CRM_ITEM_HAS_RUNNING_WORKFLOWS - У элемента есть запущенные бизнес-процессы"},"followup_started_at":"2026-09-09T16:45:26+00:00","followups":{"sent":[]},"phone_only_end_of_day":{"processed_at":"2026-09-09T16:46:41+00:00","deal_id":"385217","phone":"+7 (919) 705-02-43","result":{"result":true,"method":"crm.item.update","category_id":"0","stage_id":"44","verified":true}},"followups_stopped_at":"2026-10-01T12:35:23+00:00","followups_stopped_reason":"deal_stage_changed"}}}